MGM Resorts Rolls Our Comprehensive Health & Safety Program to Bring Meetings Back to Las Vegas
New Convene with Confidence Offerings Ready for Implementation
for Events Large and Small
LAS VEGAS - April 7, 2021 – Following months of trials, MGM Resorts is adding cutting-edge enhancements to its Convene with Confidence program, one of the meeting industry’s most comprehensive health and safety plans, designed to get businesses back to doing business in person.
Now welcoming larger groups in accordance with increased capacity limits in Nevada, MGM Resorts is offering meeting planners the option for on-site rapid, molecular COVID-19 testing delivering highly accurate results for events large and small.
Since pioneering Convene with Confidence in September 2020 with an option for attendee testing in partnership with CLEAR, Cue Health and Impact Health, MGM Resorts has safely hosted close to 300 meetings and groups within the approved size limits using the protocols outlined in the program. Trialing the digital application for entertainment and sporting events, the Vegas Golden Knights recently began using CLEAR’s Health Pass for CDC health survey screening – processing thousands of fans at T-Mobile Arena each game night – demonstrating it is a smooth and efficient process, even at scale.
“Convene with Confidence is a result of close consultation with health experts and our increased focus on leveraging innovation to not only provide a better guest experience – but a safer one as well,” said Bill Hornbuckle, MGM Resorts’ CEO and President. “MGM Resorts has long been at the forefront of the rapidly evolving hospitality and events industries. We are confident we’ve built a program that enables companies to meet in person, giving them peace of mind as they do so.”
Stephanie Glanzer, MGM Resorts’ Senior Vice President and Chief Sales Officer, said, “Meetings and conventions are critical to our company and to Las Vegas, in addition to the organizations putting on these programs. Developing Convene with Confidence, a completely customizable program, with multiple options for planners and attendees, reflects our deep commitment to the future health of the meetings industry.”
CONVENE WITH CONFIDENCE
Convene with Confidence consists of detailed protocols that incorporate health and safety into every aspect of the convention and meeting process. Efforts range from smart planning of the event itself to contactless check-in and increased cleaning schedules of common areas, with special attention paid to high-contact areas such as doorknobs and food contact surfaces.
Now fully operational within the Convene with Confidence ecosystem are several advancements, including optional COVID-19 testing protocol that delivers fast results and allows event organizers the ability to create a perimeter for their events and exhibitions.
Convene with Confidence Strategic Partnerships
- MGM Resorts has partnered with CLEAR, the secure identity company, to leverage its Health Pass technology – a mobile app experience that links verified identity with COVID-19 health insights, including a real-time health questionnaire, COVID-19-related test results, temperature checks via integrated kiosks, and soon the ability to link to COVID-19 vaccination records.
- MGM Resorts has partnered with Cue Health, a healthcare technology company whose easy-to-use, portable COVID-19 test provides lab-quality results directly to connected mobile smart devices in about 20 minutes. The Cue COVID-19 Test for Home and Over The Counter (OTC) use is the nation’s first molecular diagnostic test available without a prescription with Emergency Use Authorization (EUA) from the FDA. This fast and accurate molecular test, which was previously piloted for small groups, is now fully integrated into MGM’s ecosystem and can be administered at scale.
- Tests are administered by Impact Health, a national provider of point of care healthcare services specializing in high-profile and high-volume events. The company is currently used by several federal and state agencies as well as corporate clients across the U.S.
How it Works
- Prior to the event, attendees download the CLEAR mobile app to set up their account and verify their identity.
- Before entering the venue, attendees answer a series of health survey questions.
- Upon arrival, attendees take a molecular or antigen test. Attendees can access results by securely linking their testing account to their Health Pass through the app.
- Attendees have their temperature checked at a kiosk (optional) and scan their QR code to share their health insights. Based on survey answers and test results, users are issued a red or green Health Pass on their app. Green indicates approval for event entry; red indicates further testing and healthcare support may be required.
Convene with Confidence includes a robust catalogue of new options that allow planners to customize their events:
- Virtual Site Visits – Virtual site inspections and pre-planning services are available, including careful planning of event, meal and break times to safely optimize guest movement throughout the meeting space.
- Hybrid Meetings – While many groups begin to return in person, individuals who aren’t ready to travel can take advantage of virtual capabilities coordinated by MGM Resorts’ in-house production team, delivering immersive experiences for all attendees, whether in-person or at home.
- Creative Catering – Mealtime can be a significant challenge for meeting planners, especially for large groups. MGM Resorts has reimagined the catering experience, showcasing the incredible work of its culinary team, but with limited interaction.
- Maximizing Floor Plans - Floor plans have been adjusted to allow for proper physical distancing within all meetings and events whether a larger-scale trade show or a seated conference. With MGM Resorts’ four million square feet of meeting space on the Las Vegas Strip, planners have complete flexibility to customize event layouts.
Glanzer added, “As vaccine distribution and utilization increase across the country, we are assessing options that would enable those meetings clients who so desire to seamlessly add proof of vaccine to their criteria for attendees. There is no singular formula for a successful program and our expert team will guide each client in building a framework that works for their organization.”
Enhancing MGM Resorts mission to provide seamless and convenient travel solutions, all guests can now take advantage of a selection of in-room COVID-19 testing options at its Las Vegas properties.
In collaboration with Henderson-based Community Ambulance, guests can choose from three tests depending on their travel schedules and requirements of their next destination. This new offering builds on MGM Resorts’ robust Seven-Point Safety Plan, designed to deter the spread of the virus and protect guests and employees.
In-room testing options are available at MGM Resorts’ Las Vegas properties and include:
- Standard RT-PCR Test - results in approximately 24 - 72 hours, based on lab availabilit
- Fast Molecular (NAAT) Test – results in approximately 20 minute
- Rapid Antigen Test – results in approximately 20 - 30 minutes
Community Ambulance analyzes all test types and delivers results electronically to the guest.
Testing appointments are available daily from 8 a.m. – 8 p.m. by calling guest services at the guest’s host hotel. Prices for in-room testing range from $140 to $230. Additional charges may apply for same day/after-hours requests and cancellations.
ABOUT MGM RESORTS INTERNATIONAL
MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 29 unique hotel and destination gaming offerings in the United States and Macau, including some of the most recognizable resort brands in the industry such as Bellagio, MGM Grand, ARIA and Park MGM. The Company’s 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®. For more information, please visit us at www.mgmresorts.com. Please also connect with us @MGMResortsIntl on Twitter as well as Facebook and Instagram.
Statements in this release that are not historical facts are forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995 and involve risks and/or uncertainties, including those described in MGM Resorts’ public filings with the Securities and Exchange Commission. MGM Resorts has based forward-looking statements on management’s current expectations and assumptions and not on historical facts. Examples of these statements include, but are not limited to, MGM Resorts’ expectations regarding the future of its meetings and conventions business. These forward-looking statements involve a number of risks and uncertainties. Among the important factors that could cause actual results to differ materially from those indicated in such forward-looking statements include the continued impact of the COVID-19 pandemic on MGM Resorts’ business, the effects of economic conditions and market conditions in the markets in which MGM Resorts operates and competition with other destination travel locations throughout the United States and the world, the design, timing and costs of expansion projects, risks relating to international operations, permits, licenses, financings, approvals and other contingencies in connection with growth in new or existing jurisdictions and additional risks and uncertainties described in MGM Resorts’ Form 10-K, Form 10-Q and Form 8-K reports (including all amendments to those reports). In providing forward-looking statements, MGM Resorts is not undertaking any duty or obligation to update these statements publicly as a result of new information, future events or otherwise, except as required by law. If MGM Resorts updates one or more forward-looking statements, no inference should be drawn that it will make additional updates with respect to those other forward-looking statements.